6:00 PM - 7:30 PM: Opening Reception
Opening Reception

8:00 AM - 9:00 AM: Continental Breakfast & Tech Show Case Opens
Continental Breakfast & Tech Show Case Opens

9:00 AM - 9:30 AM: Welcome Remarks Tiffany Topcik
Welcome Remarks Tiffany Topcik

9:30 AM - 10:30 AM: Opening Keynote Henry Harteveldt VP Forester Research
Is this really the year of supplier power or are the dynamics changing yet again? Henry Harteveldt of Forrester Research will open the 2007 winter meeting by presenting the latest trends and statistics for the Hospitality industry.

11:00 AM - 11:45 AM: Our GDS Partners Shair their best practices
Changing consumer-buying behaviour is driving innovations in hotel technology. Find out how GDSs R & D investments are helping the hotel industry adapt to new ways of selling and managing their operations.

11:45 AM - 12:30 PM: Do we really know our online customer
We have all seen the surveys that tell us what customers look for when booking travel. Now is the time to hear it directly from the customer!

12:30 PM - 12:40 PM: Awards of Excellence Announcement
Awards of Excellence Announcement

2:15 PM - 2:45 PM: Payments – What Hoteliers can Learn from other Industries
Mike Carlo, Business Development Manager, Global Collect GlobalCollect is the leading Payment Service Provider of local payment solutions for international businesses.

2:45 PM - 3:00 PM: Committee Updates
Committee Updates

3:30 PM - 4:30 PM: Everything We Need to Know about Commission Processing and were Afraid to Ask
Commissions are the little brothers who always tag along and will never go away. What are some of the struggles facing suppliers and how are they being tackled?

4:30 PM - 5:30 PM: Mike Kistner, Pegasus
Mike Kistner, COO and Executive Vice President of Pegasus Solutions, will share his views on the changing distribution environment and where electronic distribution will be in three years.

7:00 PM - 10:00 PM: Offsite Evening Event - The Venue of Scottsdale - Monte Carlo Night
Offsite Evening Event - The Venue of Scottsdale - Monte Carlo Night

9:00 AM - 11:00 AM: Meeting 2 - Tour Committee:Co-Chairs: Eric Barber, Realstar Hospitality and Nancy Little, InterContinental Hotels Group
This committee is passionate about finding connectivity solutions for Tour Operators, Wholesalers, and Hotel Companies.

9:00 AM - 9:30 AM: Board of Directors
Board of Directors

9:00 AM - 9:30 AM: General Shots
General Shots

9:00 AM - 11:00 AM: Meeting 1 Credit Card - Chair and Board Liaison:: Steve Fitzgerald, Sabre Travel Network
Beyond cards – what other payment methods are available?

11:30 AM - 12:15 PM: Spencer Rascoff, Zillow.com
Spencer Rascoff, Chief Financial Officer of Zillow.com, will share similarities in distribution and e-commerce between the hospitality and the real estate market.

2:00 PM - 2:30 PM: Tiffany Topcik HEDNA president, Board and Committee recognition
Tiffany Topcik HEDNA president, Board and Committee recognition

2:30 PM - 2:45 PM: Committee Updates
Committee Updates

2:45 PM - 3:30 PM: Onward and Upward Utilizing Technology to Advance Our Industry
This seminar will highlight the roles of the major industry associations in the hotel marketing, sales, and distribution environment.

3:30 PM - 4:30 PM: Closing Keynote Daniel Levine, Founder, Avant-Guide
Daniel Levine will close the meeting with an energetic presentation of Tomorrow Today: The five cultural trends that will propel hotel electronic distribution into the next decade.

4:30 PM - 4:45 PM: Closing Remarks - Tiffany Topcik, President, HEDNA
Closing Remarks - Tiffany Topcik, President, HEDNA

6:00 PM - 7:00 PM: Closing Reception
Closing Reception